LHORIZONN is sold exclusively on our website and is not available on Amazon, eBay, Walmart, or other third-party platforms. Products you may find on other marketplaces might look similar, but they do not necessarily feature the same 26° cervical decompression angle, the same heat and vibration settings, or our warranty conditions.

If you find a product called "LHORIZONN" on another website, it is not from an authorized distributor.

LHORIZONN is designed to help relieve neck tension, pressure at the base of the skull, tension headaches, posture-related stiffness, and discomfort that may extend to the shoulders or arms.

Its three combined functions—cervical decompression at 26°, adjustable heat, and localized vibration—simultaneously act on muscle tension and accumulated pressure in the cervical area.

Results may vary from person to person.

Physical therapy and chiropractic can be helpful but typically require regular sessions to maintain results. When discontinued, tensions may reappear.

LHORIZONN allows you to enjoy a combination of decompression, heat, and muscle relaxation at home every day, without appointments or recurring per-session costs.

Many users particularly value the ability to use it regularly and on their own schedule, without having to wait for the next appointment.

Some users experience a sense of relaxation from the very first 15-minute session, as the heat helps to relax muscles and the cervical support works on tension in the area.

The benefits associated with regular use may develop progressively over several weeks, especially when discomfort has been present for a long time.

To properly evaluate the product, we recommend using it consistently and always following the instructions for use.

Heat pads primarily warm the surface of the muscles but do not always address posture or accumulated pressure in the cervical area.

Massage cushions can help relax muscles, but they typically do not provide specific cervical decompression.

LHORIZONN combines three functions in one experience:

• 
  cervical support at a 26° angle;
  
• 
  adjustable heat;
  
• 
  localized vibration.
  

This combination allows it to simultaneously act on muscle relaxation, cervical comfort, and accumulated tension.

In case of disc herniation, arthritis, recent injury, surgery, severe pain, loss of sensation or any diagnosed medical condition, consult a doctor or physiotherapist before using the product.

Do not use LHORIZONN on an injured or recently operated area without authorization from a healthcare professional.

We recommend sessions of 15 to 30 minutes, once or twice a day, depending on your comfort level and the instructions in the manual.

Always start with the lowest heat and vibration settings. Gradually increase the intensity only if the experience remains comfortable.

Do not use the device while sleeping, and stop using it immediately if you feel pain, dizziness, numbness, or any unusual discomfort.

You have the trial and return period indicated in our commercial policy to try LHORIZONN comfortably at home.

If the product does not meet your needs, please contact our customer service within the established period. Our team will explain the applicable procedure.

Please refer to our returns policy for full conditions.

Yes. LHORIZONN operates via a power cord, a choice designed to provide consistent power during heat and vibration functions.

The cord is long enough to comfortably use the product on a bed, sofa, or chair, depending on the location of the power outlet.

For use while traveling or away from an outlet, it may be compatible with a suitable power bank, provided the power bank exactly meets the electrical requirements stated in the product manual.